Privacy Policy

Last Updated: 27 November 2025

Welcome to AmysApp (“we”, “our”, “us”).
We operate amysapp.com and the AmysApp mobile/online grocery delivery service, offering instant delivery and next-day delivery across selected locations in India.

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our website, app, or services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Delivery Address(es)
  • Date of Birth (optional)

b. Order & Transaction Information

  • Items ordered
  • Payment method (UPI, cards, wallets, COD — we do NOT store full card details)
  • Billing & delivery records

c. Device & Usage Information

  • IP address
  • Browser & device details
  • App usage analytics
  • Cookies and tracking technologies

d. Location Information

  • Live location for instant delivery
  • Saved locations for future orders
    (You may disable location access, but certain features may not work)

2. How We Use Your Information

We use your information to:

  • Process and deliver your grocery orders
  • Provide instant and next-day delivery updates
  • Manage your account and preferences
  • Send order confirmations, alerts, and promotional offers
  • Improve app performance, security, and customer experience
  • Prevent fraud, unauthorized payments, and misuse

3. How We Share Your Information

We do not sell your personal data.
We may share information only with:

a. Delivery Partners

To deliver your orders accurately and on time.

b. Payment Gateways

For secure transaction processing.

c. Service Providers

Analytics platforms, SMS/email service providers, verification services, etc.

d. Legal Authorities

If required by law, court order, or to protect our rights.

4. Data Security

We use strict security measures to protect your information, including:

  • SSL encryption
  • Secure cloud storage
  • Two-factor authentication for accounts (if enabled)
  • Regular security audits

However, no system is 100% secure. By using our service, you accept standard digital risks.

5. Cookies & Tracking

We use cookies and tracking tools to:

  • Remember your preferences
  • Improve website performance
  • Better understand user behavior
  • Show personalized offers

You can disable cookies in your browser settings, but certain features may not work properly.

6. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Delete your account
  • Request deletion of stored data
  • Opt-out of promotional communication

To exercise these rights, email us at: support@amysapp.com

7. Children’s Privacy

Our service is not intended for children under 13.
We do not knowingly collect data from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, contact us at:

AmysApp
Email: support@amysapp.com
Website: www.amysapp.com